Our Delivery Policy
Rest assured that your order is safe in our hands and will be handed from us to you as quickly as possible. Orders under 1kg in weight are usually sent out by Royal Mail - First Class – Recorded. All items posted using Royal Mail are tracked. Orders over 1kg in weight are sent by courier service.
BHU-Print cannot be held responsible for items sent by Royal Mail that go missing. However, as a gesture of goodwill, BHU-Print will offer a refund for any tracked items that have still not received after 15 working days.
Any items dispatched by Courier will be sent by BHU-Print by the date stated on your order. We are, however, unable to take any responsibility if the delivery is delayed for any reason outside of our control.
Please note that additional delivery charges may apply if you are not available to accept your parcel on the day of delivery and do not acknowledge the card the courier leaves for you.
Tracking information is available on request.
We note that the above delivery policy applies to items for delivery to mainland UK only. If you require a quotation for delivery outside mainland UK, please get in touch to discuss best options.
Please note that production of your order will start upon receipt of full payment of the agreed quote and our turnaround times will commence once we have received approval from you that you are 100% happy with the artwork proof provided.
Delivery only – collection service unavailable
BHU-Print do not offer a collection service for items and are a web-based company.